Answers to the questions buyers ask most before ordering industrial and laboratory chemicals from Lubechem – documentation, grades, packs, shipping, and returns.
Do you ship chemicals across India?
Yes. We deliver industrial and laboratory grade chemicals pan-India via PESO-licensed surface logistics – 1-2 days in Delhi NCR, 2-4 days to tier-1 cities, and 3-6 days to remote pin-codes.
Do you provide a GST invoice and batch COA?
Every order ships with a GST invoice (with HSN) and a batch-specific Certificate of Analysis. A Safety Data Sheet (SDS) is on each product page when uploaded, and is emailed with your order.
Can I buy in bulk at wholesale or distributor rates?
Yes. We offer tiered pricing for retail, wholesale, and distributor accounts, plus custom bulk quotes – request one from any product page or the Get bulk quote button.
What pack sizes are available?
Most chemicals list live pack sizes on the product page – typically from 100 ml / 250 g bench packs upward, through to larger industrial packs. Exact sizes and prices are shown per product; request a quote if you need a size that is not listed.
How is your pricing compared to distributors?
We sell manufacturer-direct, typically 18-30% below distributor list price, with transparent per-pack pricing and no hidden charges.
Which payment methods do you accept?
UPI, credit/debit cards, net banking, and NEFT/bank transfer via our payment gateway. Free delivery thresholds are shown at checkout.
How are hazardous chemicals packaged and shipped?
Hazmat items ship in UN-approved packaging with PESO-compliant transport and required documentation, including an e-way bill for inter-state shipments.
Can I track my order?
Yes – every order shows a live status with a tracking number in your account and on the Track order page.
What is the difference between COA, SDS and TDS?
A COA certifies test results for your specific batch; an SDS covers hazards, handling and first aid; a TDS describes typical properties and uses. See our guide: COA vs SDS vs TDS.
Which chemical grade should I buy?
Match the grade to your method – LR for routine lab work, AR/ACS for quantitative analysis, HPLC/GC for chromatography, USP/BP/IP for pharma. Full comparison: AR vs LR vs HPLC vs ACS.
How do I request an SDS or COA before purchase?
Open the product page or use our contact form / RFQ with the product name or CAS number. We share relevant documentation within one business day.
What is your return window?
You can return or exchange eligible items within 7 days of delivery in new, unused condition. See our Return policy.
Do you supply cosmetic raw materials for startups?
Yes – actives, surfactants, emulsifiers, humectants, and preservatives in sample-to-bulk packs with INCI where listed. Start at cosmetic startups or read how to buy cosmetic raw materials.
How do I place a bulk RFQ that gets a fast reply?
Include chemical name, grade, CAS if known, quantity, pack preference, and delivery pin code. Checklist: bulk quote guide.
Are flammable solvents shipped to every pin code?
Not always – hazmat rules and carrier coverage vary. Enter your pin code at checkout or ask via RFQ. See hazmat shipping notes.
Where can I find formulations and recipes?
Browse starter formulations (HowTo recipes linked to catalogue chemicals) and our buying guides.
How do I look up a chemical by CAS number?
Use the CAS number lookup or search the catalogue by name / synonym.